Welcome to Rigamars! Got questions? We’ve got answers.
1. What kind of products does Rigamars offer?
We specialize in high-quality, custom-printed T-shirts that help you express your style, identity, and interests. All designs are created in-house or in collaboration with independent artists.
2. How do I choose the right size?
Each product page includes a detailed size guide. We recommend checking the measurements carefully before placing your order, as each shirt is made to order.
3. Can I customize my own design?
Absolutely! We offer personalization options on select products. If you’d like to create a fully custom print, please reach out to our support team.
4. How long does shipping take?
- Processing time: 2-3 business days
- Shipping time (Standard):
- US: 4-6 business days
5. Where do you ship?
We ship worldwide! International shipping times and fees may vary depending on your location.
6. What is your return and refund policy?
Because all items are made to order, we only accept returns or refunds for defective, damaged, or incorrect products. Please review our full Return Policy for details.
7. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking information. You can also check the status of your order via your account.
8. Can I cancel or change my order?
Orders can only be changed or canceled within 12 hours of placement. Please email us at support@rigamars.com as soon as possible if you need to make changes.
9. Do you offer bulk or group orders?
Yes! We provide bulk order discounts and custom packages for teams, events, or businesses. Contact us to learn more.
10. How do I contact customer support?
You can reach us anytime via email at support@rigamars.com or use the Contact Us form on our website. We typically respond within 24 hours.